Returns & Exchanges

At DMSO Store, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that updating your wardrobe is as seamless and stress-free as possible.

Return Process

• 1.
  Initiate Your Request

  Log into our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the original items, including all tags and packaging, into a secure shipping box or mailer to prevent damage during transit.

• 3.
  Attach Shipping Label

  Download and print your prepaid return shipping label from the portal and affix it clearly to the outside of your package.

• 4.
  Drop Off and Track

  Submit your package at any authorized carrier location and keep your tracking receipt until your refund or exchange is processed.